Return Policy

Returns 

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
To be eligible for a return, your item must be unused/unwashed and in the same condition that you received it. All returns/exchanges must have a valid reason. (ex. Size, Defect)

To return an item, please email customer service at hello@buildingamericausa.com. Place the item securely and mail your return to the following address:
Building America Apparel
PO Box 531894 
San Diego, California, 92153-1894

 

Sale items (if applicable) 
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded, unless reason is for defective items.

  • All sale items are final 
  • We do not accept any returns or exchanges on sale items. 
  • Sale prices and discount codes are only valid during the time of the sale.  Sale prices will not be applied to any orders placed before or after the time of sale. This applies to Black Friday and Cyber Monday deals. There will be no refunding of the difference in price if you purchased an item before the sales started.
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@buildingamericausa.com and send your item to:
Building America Apparel
P.O. Box 531894
San Diego, California 92153-1894


Shipping 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@buildingamericausa.com.

Questions
If you have any questions concerning our return policy, please contact us at:
hello@buildingamericausa.com